Introduction — secure access, simplified
Accessing your Trezor hardware wallet is straightforward when you follow secure procedures. This guide describes the complete login process: preparing your host, downloading the official Suite, connecting your device, authenticating with PIN and optional passphrase, and verifying transactions. The instructions below assume you are using a personal computer or trusted mobile device and always prioritize official downloads and verification.
Why the login process matters
Trezor separates sensitive cryptographic operations from your host. Private keys remain inside the device — the login step only unlocks the device to display balances and to allow transaction signing that must be confirmed on the physical screen. A correct login flow protects your funds even if your computer is compromised.
Preparation
Before you start, gather these essentials:
- Your physical Trezor device and the supplied USB cable.
- A trusted computer (Windows, macOS, Linux) or a supported mobile device.
- Access to the official site: trezor.io/start and suite.trezor.io.
- Your recovery seed on paper (do not store digitally) if you plan to recover.
Step-by-step login flow
Open official resources
Type trezor.io/start in your browser and navigate to official Suite at suite.trezor.io. Avoid third-party packages or search-engine ads that can be malicious.
Install Trezor Suite
Download and install the Suite for your OS from the official link. The Suite manages firmware updates and presents a secure interface for login and transactions.
Connect the device
Plug the Trezor into your computer using the original USB cable. For initial setup avoid USB hubs. The device will show a welcome screen when successfully connected.
Enter your PIN on-device
Enter the PIN only on the Trezor screen. PIN entry is randomized to prevent keyloggers from learning your digits. Never type your seed or PIN into a website or chat.
Optional: use a passphrase
Enable a passphrase for an additional hidden-wallet layer. This is powerful but irreversible if you lose the passphrase; treat it like a second seed and store it offline.
Confirm transactions on-device
Every send requires you to confirm details on the Trezor screen — check amounts and receiving addresses carefully before approving to prevent tampered transactions.
Advanced tips for long-term safety
- Keep multiple physical backups of your recovery seed in secure locations (consider a metal backup for fire/water resistance).
- Enable passphrase protection for high-value holdings, but document and securely store the passphrase.
- Regularly update Suite and firmware via official prompts only.
- Consider using an air-gapped computer for extremely sensitive operations.
Quick troubleshooting
- Device not detected — try a different USB port/cable and restart Suite.
- Driver prompts on Windows — allow official drivers to install when asked.
- Firmware failed — do not force unplug; consult official support at trezor.io/support.
Reference table
| Action | Where |
|---|---|
| Download Suite | suite.trezor.io |
| Firmware updates | Via Trezor Suite (device connected) |
| PIN entry | On Trezor device only |
| Passphrase | Optional, creates hidden wallet |